PLAYER CARE

Keep play in perspective

A comfortable escape should fit around your life.
Your time and wellbeing come first.

Only entertainment

Louis Cairos is free social play for UK adults aged 18 or older. Louis Credits are fictional, have no monetary value and cannot be purchased or redeemed. There are no cash prizes or prizes of value. Social-game outcomes do not predict real-money gambling results.

A few comfortable habits

Decide how long you would like to stay before beginning. Pause between games, take screen breaks and make room for sleep, work and relationships. You never need to maintain a streak or spend money here. Stop if the experience feels frustrating or no longer enjoyable.

A reminder that suits you

Members can choose a 15-, 30- or 60-minute session reminder at the Grand Desk. The reminder asks you to pause and decide what to do next. It is a prompt, not a restriction; a fixed-duration break provides a stronger account control.

When a break is a better choice

If you feel unable to stop, use play to avoid difficult feelings or find yourself preoccupied with the next round, take time away and consider talking to someone you trust. Support is also available from independent organisations. No partnership or endorsement is implied by the links below.

Questions about your settings?

The concierge can help explain an account control or record an assistance request. A message does not replace an immediate break: use the control here if you want play to stop now.

Ask the concierge
18+

UK adults only. Fictional Louis Credits. No monetary value. No purchases or prizes. Keep play comfortable.

A moment for yourself

Your chosen session reminder has arrived. Stretch, look away from the screen and decide whether you would like to continue.

Take a break